FREQUENTLY ASKED QUESTIONS

To help you prepare for Startup Scaleup 2019, we’ve compiled a few helpful navigation tips to ensure smooth sailing amidst the hustle and bustle of event day.

General Questions

What is Startup Scaleup?

Startup Scaleup is our annual, festival-style event for entrepreneurs and small business owners. During this all-day event, attendees can participate in workshops, panel discussions and networking events to learn and engage with other community members. JumpStart and its other community partners help bring all the entrepreneurial resources available in our community into one concentrated area.

I am new to the event, what should I expect?

You’re in for an exciting day of innovative ideas, practical advice and collaborative sessions, all geared toward helping propel your venture forward. The event is “festival-style” which means you may attend as many or as few sessions as you’d like and move between venues at whatever pace you desire.

I attended last year. What’s different this year?

In addition to a new location in the Flats East Bank, this year we have revamped our agenda to include more new panels, speakers and events than ever before. While the feel and the mission of the day remain the same—the neighborhood, content, people and experience will be different!

Why did Startup Scaleup move to the Flats East Bank?

As this event grows, it requires more venues and larger spaces to accommodate attendees. This was the primary reason for the move to the Flats East Bank. The Flats East Bank neighborhood is also walkable with ample parking and all event venues located in close proximity—very important factors for this event.

Is food provided at this event?

Your ticket to Startup Scaleup includes a $15 lunch ticket and a $5 snack ticket redeemable at food venues throughout the Flats East Bank. More details and menus will be included in your program book and on the Startup Scaleup App.

Will there be opportunities to Network?

Yes! There are 15-30 minutes between each block of sessions to allow time for networking with fellow attendees. Additionally, there is an entire venue (Backyard Bocce) dedicated to coworking, networking and recharging.

Is there an event hashtag?

Of course! We encourage you to share your event experience on social media using #StartupScaleup.

If I have specific questions about the event – who can I talk to?

Email [email protected] and someone will get back to you quickly.

Event Logistics

What time should I arrive?

Registration opens at 7am with sessions running until 4:30pm. Check the agenda to determine what sessions you want to attend and plan to arrive 30-45 minutes before your first session to allow for parking, check-in and walking time to your first venue.

What time does the first session start?

Early morning workshops begin at 7:30am and our opening session begins at 8:30am, at Aloft Hotel ballrooms and Veranda. Other morning sessions will begin at 10am. Seating is on a first come, first-served basis.

What are the official start and end times?

The event officially begins at 8:30am – which is when our first session kicks off. We encourage those who registered to arrive around 7:45a.m. to sign in, get their meal tickets, grab complimentary breakfast and program before getting to the first session. JumpStart programming will wrap up at 4:30pm with an Official Startup Scaleup Afterparty which takes place from 4:30-6:00pm at FWD.

Where should I park?

There are multiple parking lots in the Flats East Bank. The lot on West 11th between Front and Main Avenues is conveniently located close to the Aloft Hotel and the session venues. We also encourage using public transportation, carpool or rideshare. The RTA Waterfront Line stops in the East Bank, only a short walk from registration.

Parking is available on the West Bank of the Flats. If you choose to park on the West Bank, the Water Taxi is available from 7:30- 10:00am, and 3- 5:30pm and will shuttle you over to East Bank free of charge.

Will sessions be recorded?

Some sessions will be recorded so we can share them with those who were unable to attend or chose to attend other sessions on event day.

Is the event rain or shine?

Yes! If the forecast calls for rain, we’ll have you covered with a plastic poncho included in your event bag.

Registration & Check-In

Can I register onsite?

Yes, but it will save you time to pre-register online here.

If I register online can I skip check-in

All attendees will still need to check in onsite in order to receive their materials, including their food tickets.

Where is onsite registration/check-in?

All registration will take place in the Aloft Hotel lobby but there is a separate registration area for speakers, sponsors and volunteers.

What time does registration begin?

Registration begins at 7am at the Aloft Hotel, located at 1111 W. 10th St, in the Flats East Bank. All attendees must check-in at the Aloft Hotel to receive the event program and meal vouchers. Please have your printed or digital ticket ready at check-in.

How much does it cost to go the after party?

Access to the official Startup Scaleup afterparty is included in your $20 ticket. You will also receive 1 free drink ticket.

Startup Scaleup Rules

What is the attire of the event?

There is no dress code, so this is entirely up to you! We recommend wearing whatever you would normally wear to work. Keep in mind, you will be walking from venue to venue to get to each session, so comfortable footwear will come in handy.

Are big purses/bags permitted in all venues?

Yes, bags and purses are permitted. Keep in mind this event involves a lot of walking with minimal storage locations so whatever you bring, you will most likely carry with you throughout the day.

Should I bring my business cards?

Absolutely, this event is designed for networking and making connections and you will need your business cards to stay connected.

Is this event child-friendly?

Given the length of the event, the number of sessions, and the format of the day this event isn’t ideal for children 16 yrs. or under. All attendees must register for the event in order to receive meal tickets, including children.

Can I bring my dog/pet?

Most venues at Startup Scaleup will not accommodate non-service animals, so we do not recommend bringing your pet.

How many sessions am I allowed to go to?

You may attend as many sessions as you’d like and move freely between sessions. We do want to note that some of our more popular sessions fill up quickly (these include sessions led by notable speakers and those around the topic of funding), and while we want to accommodate everyone, sometimes there just isn’t room. If there is a session you really don’t want to miss, we encourage you to get there early to secure a seat.