Frequently Asked Questions

What is Startup Scaleup?
Startup Scaleup is our annual, festival-style event for entrepreneurs and small business owners.  During this all-day event, attendees can attend workshops, panel discussions and networking events to learn and engage with other community members. JumpStart and its other community partners help bring all the entrepreneurial resources available in our community into one concentrated area.

Is there an app for that?
Yes! We’ve built a handy Startup Scaleup app to make your event experience even better this year! With the app, you’ll be able to connect and engage with other attendees, plan your day by favoriting sessions and speakers, ask questions and engage with session speakers, easily navigate the event with help from our in-app map and receive push notifications throughout the day regarding important event details and reminders for your favorited sessions.

Download the app for iPhone:
Download the app for Android:

Why is the event called Startup Scaleup?

We named the event based on who we are trying to reach. Startup Scaleup is designed to be an all-day event where both entrepreneurs (startups) and owners of small businesses with high-growth potential (scaleups) can attend workshops, networking sessions and pitch competitions all designed to help them move their businesses forward.

Is this JumpStart’s annual meeting or just a festival?

It’s actually both. This event will serve as our annual community meeting, but the main purpose is to showcase the full spectrum of the resources and tools available for startup and scaleup business owners – not only from JumpStart, but also from our many partners.

Why the Gordon Square Arts District?

Because the energy in Gordon Square is contagious. The area is full of small entrepreneurial businesses; in fact, more than 80 new businesses have opened in the area in less than a decade! Also, with the sheer amount of sessions and workshops taking place, we needed a walkable location where we could still spread out. Overall, we think it will be the perfect atmosphere for this kind of event!

Is the event rain or shine?
Yes! While all of our sessions are indoors, they will be held in various locations throughout Gordon Square. If the forecast calls for rain, don’t forget your umbrella!

What is the attire of the event?
There is no dress code, so this is entirely up to you! We recommend wearing whatever you would normally wear to work. Keep in mind, you will be walking throughout Gordon Square from venue to venue to get to each session, so comfortable footwear will come in handy.

I attended last year. What’s different this year?

This year is full of big names – and they have a great deal to share with you! We have revamped our agenda to include completely different panels, speakers and events. While the feel and the mission of the day remain the same – the content, people and experience will be different!

I am new to the event, what should I expect?
You’re in for an exciting day of innovative ideas, practical advice and collaborative sessions, all geared toward helping propel your venture forward.

We do want to note that some of our more popular sessions fill up quickly (these include sessions led by notable speakers and those around the topic of funding), and while we want to accommodate everyone, sometimes there just isn’t room. If there is a session you really don’t want to miss, we encourage you to get there early to secure a seat.

If you’re unfamiliar with the Gordon Square Arts District, here’s a map of the area to help you get acquainted.

Do I need to register to attend?

Yes. We highly recommend that you register online prior to Startup Scaleup, but if for any reason you’re unable to do so, you’ll also have the opportunity to register on event day at Near West Theater.

What does the price of registration include?

Everyone who registers will, of course, gain entry to all sessions. In addition, registrants will receive their $20 back in the form of meal tickets redeemable at participating restaurants in the Gordon Square Arts District!

Where do I register?
Register online here! If for any reason you’re unable to register in advance online, we will accept event day registrations onsite at Near West Theater.

Where do I park?

There is a variety of free parking in and around Gordon Square, including at the Capitol Theatre, Gypsy, as well as street parking. In addition, valet will be available on a first come/first serve basis for an additional fee in front of the Capitol Theatre. We highly encourage carpooling and ridesharing (Lyft or Uber).

I’m taking an Uber or Lyft, where should I be dropped off?
We suggest that you request to be dropped off at the Near West Theater given its central location within Gordon Square. This is also where registration will take place.

Where do I go once I arrive at Gordon Square?

Onsite registration will be at the Near West Theater, located at 6702 Detroit Ave, Cleveland, OH 44102. There will be plenty of directional signs near the Arcade to direct everyone on foot. Even if you register online, you must sign in at the Near West to receive your program of events and your food and drink vouchers for the day!


Is there an event hashtag?
Of course! We encourage you to share your event experience on social media using #StartupScaleup.

What types of events are going on in the evening?

End your day with a free beer! Join us for TechPint at Happy Dog to enjoy live music from 80HD, a local band featuring local entrepreneur Steve McHale.

Or head to Luxe for the official Startup Scaleup Afterparty presented by Hue Enterprise and Word of Mouth. Enjoy an evening of conversation, networking and cocktails—plus music by DJ RED-I.

What are the start and end times?

The event officially begins at 9 a.m. – which is when our first session kicks off. We encourage those who registered to arrive around 8 a.m. to sign in, get their meal tickets and program before getting to the first session. JumpStart programming will wrap up at 4:30 p.m. and evening events will kick off at 5 p.m.

If I have specific questions about the event – who can I talk to?

Email [email protected] and someone will get back to you quickly.