Startup Track

Customers > Revenue

Many startups feel pressure to focus more on short-term revenue than long-term customer satisfaction. In this session, Silicon Valley investor at Redpoint Ventures and former Campaign Monitor CEO Alex Bard will make the case for keeping your customers happy at all costs, and letting the profit take care of itself.

JumpStart’s Mike Marchetti shares why you must attend this session if you’re serious about long-term customer satisfaction.

Attendee Info

9:00am – 10:00am
Cleveland Public Theatre
Startup, Growth

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Speakers

Alex Bard

Partner & Early Stage Investor, Redpoint Ventures

Mike Marchetti

Mike Marchetti

Venture Partner, JumpStart